Customer service, inventory management, POS, and more!
The Certificate III in Hospitality provides comprehensive training in food and beverage service, accommodation services, and workplace hygiene. Through practical learning and exposure to industry standards, participants will be well-prepared for diverse roles within the hospitality sector.
Hospitality Skills Development
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Delivering excellent customer service in hospitality settings.
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Preparing and serving food and beverages safely.
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Operating cash registers and POS systems.
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Understanding hygiene standards and food safety regulations.
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Working effectively within a team environment in venues like cafes. hotels, and event spaces.
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Leaning basic barista skills, including coffee preparation and service.
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Obtaining responsible Service of Alcohol qualifications
What to expect in our hospitality course
The below breaks down the 4 terms of this certificate. We blend essential life skills like budgeting and simple cooking with job-specific training like work placements. By combining these skills, we set our students up for success in day-to-day life and in developing a fulfilling career.
Term 1
Orientation, skills, communication
Goal-setting, budgeting basics, workplace behaviour, simple cooking, email setup.
Term 3
Job readiness and career planning
Advanced budgeting, career discovery, resume writing, mock interviews.
Term 2
Problem solving, teamwork, wellness
Conflict resolution, teamwork exercises, mindfulness activities, work placements.
Term 4
Work integration & entrepreneurship
Work placements, customer service role-plays, pop-up stall projects, celebration events.
Apply Now!
Please complete the form to apply for Certificate III in Retail. Courses run every year.