Building Confidence, Independence and Skills for Employment
Looking for an inclusive hospitality training opportunity that helps develop practical skills, confidence and independence?
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In partnership with a Registered Training Organisation (RTO), the Intellectual Disability Foundation of St George offers a government-recognised Certificate III in Hospitality. This qualification combines practical hospitality training with essential life skills, helping participants develop the knowledge and experience needed to explore employment opportunities within the hospitality industry.
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Through hands-on learning and real-world experiences, students develop skills in customer service, food and beverage preparation, workplace hygiene, communication and teamwork.
Hospitality Skills Development
Our Certificate III in Hospitality helps students with intellectual disability develop practical skills that can be applied across a variety of hospitality environments, including cafés, hotels, restaurants and event spaces. Throughout the course, students have opportunities to develop skills in:
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Customer service: Learning how to welcome customers, respond to enquiries and provide friendly service.
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Food and beverage preparation: Preparing, handling and serving food and drinks safely.
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Point of Sale (POS): Learning to operate cash registers, process transactions and manage payments.
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Workplace hygiene: Understanding food safety requirements and maintaining clean, safe working environments.
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Teamwork and communication: Developing confidence working alongside others in hospitality settings.
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Barista skills: Learning the basics of coffee preparation and service.
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Responsible Service of Alcohol (RSA): Developing relevant knowledge and qualifications where included in the training pathway.
Key Competencies Gained in Our Cert III Hospitality Course
Students develop practical knowledge and skills through nationally recognised hospitality training, including:
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SITXWHS001 – Participate in safe work practices.
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SITHIND004 – Work effectively in hospitality service.
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SITIND002 – Source and use information on the hospitality industry.
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Provide service to customers.
What to Expect in our Hospitality Course
We understand that preparing for employment involves more than learning technical skills. That's why our four-term program combines hospitality training with essential life skills, helping students develop greater independence and confidence in everyday situations.
Term 1
Orientation, Skills, Communication
Students establish their learning goals while developing foundational skills in communication, workplace behaviour, budgeting, simple cooking and professional email use.
Term 3
Job Readiness and Career Planning
Students develop employment skills through career exploration, budgeting, resume writing and mock interviews, building confidence in preparing for future employment opportunities.
Term 2
Problem Solving, Teamwork, Wellbeing
Students explore teamwork, conflict resolution and problem-solving through practical activities. The term also introduces mindfulness activities and work placement opportunities.
Term 4
Work Integration & Entrepreneurship
Students put their skills into practice through work placements, customer service role-plays, pop-up stall projects and event activities.
Real-World Hospitality Experience at IDF St George
At IDF St George, we believe practical experience plays an important role in developing confidence and workplace skills.
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Students have opportunities to gain hands-on experience through our canteen operations, confectionery and snack brands, and our upcoming in-house café environment.
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From preparing food and serving customers to packaging products and working as part of a team, these experiences help students apply their learning in practical settings while developing skills that can support their future employment.
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Career Opportunities After a Certificate III in Hospitality
Completing a Certificate III in Hospitality can open up opportunities to explore a range of roles across the hospitality and service industries.
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Depending on their interests, skills and experience, graduates may pursue opportunities such as:
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Gaming Attendant: Assisting customers in entertainment venues, operating POS systems and providing customer support.
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Waitstaff: Taking food and beverage orders, recommending menu items and delivering customer service.
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Food and Beverage Attendant: Preparing and serving meals, processing transactions and maintaining presentation standards.
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Barista: Preparing espresso coffees and learning the skills involved in café service.
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Bar Attendant: Assisting customers, managing orders and processing payments.
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Hotel Receptionist: Welcoming guests, assisting with bookings and supporting check-in and check-out processes.
Students interested in further study may also explore additional hospitality qualifications, including Certificate IV pathways at TAFE, subject to entry requirements.
Supporting Independence Through Hospitality Training
A Certificate III in Hospitality is about more than preparing for a job. It provides an opportunity to develop transferable skills that can support greater independence, confidence and participation in the community.
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At the Intellectual Disability Foundation of St George, we're passionate about creating opportunities for people with intellectual disability to learn new skills, explore their interests and work towards meaningful employment.
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Ready to explore hospitality training opportunities?
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Fill out the form below!