Certificate III in Hospitality

Customer Service, Inventory Management, POS, and More!

The Certificate III in Hospitality provides comprehensive training in food and beverage service, accommodation services, and workplace hygiene. Through practical learning and exposure to industry standards, participants will be well-prepared for diverse roles within the hospitality sector.

Hospitality Skills Development

Delivering excellent customer service in hospitality settings.
Preparing and serving food and beverages safely.
Operating cash registers and POS systems.
Understanding hygiene standards and food safety regulations.
Working effectively within a team environment in venues like cafes. hotels, and event spaces.
Leaning basic barista skills, including coffee preparation and service.
Obtaining responsible Service of Alcohol qualifications

Intellectual Disability Foundation of St George participants making Knight and Georgie's fudge. They are all in facemasks, white coats, and hairnets monitoring the fudge as it stirs

Intellectual disability foundation of st george participant spooning knight and georgie popcorn into striped packet

Key Competencies Gained in Our Cert III Hospitality Course

SITXWHS001 - Participate in safe work practices
SITHIND004 - Work effectively in hospitality service
SITIND002 - Source and use information on the hospitality industry
Provide service to customers

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What to Expect in our Hospitality Course

The below breaks down the 4 terms of this certificate. We blend essential life skills like budgeting and simple cooking with job-specific training like work placements. By combining these skills, we set our students up for success in day-to-day life and in developing a fulfilling career.

Term 1

Orientation, Skills, Communication

Goal-setting, budgeting basics, workplace behaviour, simple cooking, email setup.

Term 3

Job Readiness and Career Planning

Advanced budgeting, career discovery, resume writing, mock interviews.

Term 2

Problem Solving, Teamwork, Wellness

Conflict resolution, teamwork exercises, mindfulness activities, work placements.

Term 4

Work Integration & Entrepreneurship

Work placements, customer service role-plays, pop-up stall projects, events.

The Benefits of a Certificate III in Hospitality

Completing a Certificate III in Hospitality builds real-world skills you can use anywhere. You’ll gain experience in customer service, food safety, bar and café operations, handling payments, teamwork, and workplace hygiene, the foundations every great venue relies on.

This qualification can lead to roles such as:

Gaming Attendant: supporting customers in arcades, operating POS systems, and troubleshooting equipment.
Waitstaff: taking food and beverage orders, recommending menu items, and delivering standout service.
Food and Beverage Attendant: serving quality meals, managing transactions, and maintaining presentation standards.
Barista: preparing espresso coffee, cappuccinos, lattes, flat whites, and more with consistency and care.
Bar Attendant: mixing simple drinks, managing orders, and processing payments efficiently.
Hotel Receptionist: welcoming guests, managing bookings, handling check-ins and check-outs, and connecting patrons with local services and attractions.

You can also continue your pathway with a Certificate IV at TAFE, specialising in areas such as commercial cookery, patisserie, or hospitality management.

At The IDF of St George, training is practical and hands-on. Students gain experience in our canteen operations, snack brands, and soon, our very own café environment.

Ready to build your future in hospitality? Sign up today.